Effective Date: January 10, 2026
Form Solver ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application and browser extension (collectively, the "Service").
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
1. Information We Collect
We collect information that identifies you personally ("Personal Data") and information that does not ("Non-Personal Data") to provide and improve our Service.
A. Personal Data
When you register or log in to the Service using Google Sign-In, we collect the following information:
- Name: To personalize your experience.
- Email Address: To create your account, identify you, and communicate regarding your subscription.
- Profile Picture: To display your avatar in the application interface.
- Payment Information: We do not store your credit card information directly. All payment transactions are processed through Stripe, our third-party payment processor. We only store a reference ID (
stripe_customer_id) to verify your subscription status.
B. Usage and Content Data
- Form Content: When you use the "Solve" feature, the text and images from the Google Form you are viewing are temporarily processed by our servers and sent to AI providers (OpenAI/Google) to generate answers. We do not permanently store the content of the forms you solve.
- Analytics: We use PostHog to collect anonymous usage data, such as button clicks, page views, and errors. This helps us fix bugs and improve the user experience.
- Support Messages: If you use the "Contact Us" feature, your message, along with your name and email, is sent to our support system (via Telegram) so we can respond to you.
2. How We Use Your Information
We use the collected information for the following purposes:
- To Provide the Service: To authenticate your account, verify your subscription plan (Free/Pro), and generate answers for the forms you submit.
- To Process Payments: To manage subscriptions and billing via Stripe.
- To Improve the App: To analyze usage trends and fix technical issues.